Using @mention in posts

Our Pie posts feature gives you the ability to use "@[person's name]" to mention this person in a message, issue, or idea post. If you're a Slack user, you should be familiar with this handy feature.

The purpose is to mention a project or recipe team member in the post and Pie will notify that person.

NOTE: You will not be able send an @mention to an invited user who hasn't yet signed up for their account. Their name will not show up in the @mention dropdown list. 

How to use @mention

1. Create a post or reply to an existing post.
2. In the description field, type "@" and this will bring up a list of project team members. Select the name of the person you want to mention either by clicking the name in the dropdown or completing by typing that person's name.
3. Once an @[person's name] is displayed, you can continue to finish your post or reply as normal.

What happens when I use @mention?

• Pie will automatically send an email to the mention person
• This post will show up as an unread post in their POSTS page with the purple unread indicator.

Why are @mention showing up automatically?

There are some cases where Pie will auto fill in an @mention. However, the user can simply remove it if they prefer not to have it there in their post. Here is when Pie automatically sets up an @mention in a new post.

• When an issue or risk post is created, Pie will insert a mention for the Project Admin.
• When an idea is created, Pie will insert a mention for the Project Admin.
• When an idea is created in a project that is using a recipe,Pie will insert a mention for the Recipe Admin in addition to the Project Admin.